Tag Archives: live stream

Livby Launches Mobile Live Streaming Shopping App
December 15, 2016 Mobile Marketing, New Features, Retail Marketing , ,

Summary:

Livby is a new interactive mobile live streaming platform where brands can launch new products and offer exclusive sales to shoppers in a fun and engaging way.  Created as a direct line of communication for brands to tell their story, Livby enables users to discover, shop and connect directly with top brands in real time.

Function:

Mobile Marketing, Retail

From the Announcement:

“Livby enables brands and consumers to interact in a way like never before,” says CEO and founder Shai Sudry. “For the shopper, it’s an easy-to-use interface that enables them to engage with either new or favorite brands and to purchase on demand. For brands, we offer a new, easy and engaging format for them to interact with their customers. It’s a win-win for both parties.”
Link: http://www.prnewswire.com/news-releases/livby-launches-the-first-mobile-live-streaming-shopping-app-300377106.html

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Salesforce LiveMessage Brings Messaging to Service Cloud
December 15, 2016 Customer Relationship Management, Customer Support , ,

Summary:

Salesforce announces the launch of LiveMessage, a modern, up-to-date conversational service that works by customizing service communication and helping companies to interact with their customers using MMS/SMS or applications such as Facebook Messenger. With this service, companies can minimize message traffic and make use of Service Clouds Bots to organize the information gathered.

Function:

Customer Relationship Management

From the Announcement:

Mike Rosenbaum, the Executive Vice President of CRM Apps at Salesforce, said in a release, “Customer service will fundamentally change with the explosion of mobile messaging apps. The best customer service today is conversational and on the customer’s terms. LiveMessage seamlessly blends CRM and mobile messaging in an intuitive way that’s easy for companies to deploy.”

Link: http://www.martechadvisor.com/news/platformsuite/salesforces-livemessage-service-brings-messaging-to-service-cloud/

Salesforce Company Profile on CabinetM

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