Tag Archives: Productivity

Totango’s Zoe is a Slack Bot For Employee Questions
February 28, 2017 MarTech Product News , ,

Zoe, a Slack bot built for collaboration and to answer questions for company employees, was launched by Totango this week. Now available in the Slack App Directory, Zoe has a natural language processor helping it produce data about customers and the company on demand.

From the release: “The product is not just a bot and the conversation, it’s also this concept that once I have information about customers and I foster collaboration and participation, we can also organize work around customers to make a meaningful impact,” CEO Guy Nirpaz said.

Link: Venturebeat

Visit Zoe on CabinetM.

Share on FacebookTweet about this on TwitterShare on LinkedIn
Amazon Chime Promises Smoother Online Meetings
February 14, 2017 MarTech Product News

Amazon Web Services announces the release of Chime, a new unified communication service that is designed to make meetings easier and more efficient. Chime offers high-quality audio and video meetings with the ability to chat, share content, and share screens in a smooth experience that spans PC and Mac desktops, iOS devices, and Android devices.

Category: Productivity

From the release: “For many years, most ‘business productivity’ tools have been anything but,” saidChief Evangelist for Amazon Web Services Jeff Barr in a post explaining the need for a new product. “Many of these tools support just one or two modes of communication or styles of collaboration and can end up getting in the way. Licensing and training costs and a lack of support for collaboration that crosses organizational boundaries don’t make things any better.”

Link: https://aws.amazon.com/blogs/aws/amazon-chime-unified-communications-service/

Visit Amazon Chime on CabinetM.

Share on FacebookTweet about this on TwitterShare on LinkedIn
CabinetM Platform Helps Marketers Build and Share Marketing Technology Stacks
March 8, 2016 MarTech Product News, New Products , , , , ,

Product
CabinetM Helps Marketers Build and Share Marketing Technology Stacks

Category
Marketing Intelligence

Function
Planning, Productivity

Great For
Marketers trying to manage their marketing technology mix, and team and network collaboration around marketing tool discovery.

Suitable for use by
B2B, B2C, Agency

Overview
CabinetM launches MyStacks, a robust platform that lets marketers and agencies create, share and collaborate around marketing technology stacks. MyStacks leverages CabinetM’s database of more than 4,500 marketing technology solutions, indexed across 100s of categories. Within MyStacks, teams can easily track the tools they are testing and trying and look across all the layers to identify opportunities to improve ROI on marketing spend.

Things to know:
  • Create and annotate marketing stacks with information related to product function, spend, performance and integration
  • Save, share or export stacks for use in marketing, budget, or strategy presentations
  • Visualize a mix of new and existing tools and how they integrate

Press Release
http://www.businesswire.com/news/home/20151104005463/en/CabinetM-Helps-Marketers-Discover-Digital-Marketing-Technology

Share on FacebookTweet about this on TwitterShare on LinkedIn
RevTwo: Tool Brings Customer Service inside Mobile Apps
March 3, 2016 MarTech Product News, New Products , , , ,

Product
Tool Brings Customer Service inside Mobile Apps (by RevTwo)

Category
App Development

Function
Customer Engagement, Productivity

Great For
Mobile app developers looking to providing support to app users from within the app.

Suitable for use by
B2B, B2C

Overview
RevTwo unveils the RevTwo In-App Support Platform, a community support platform that connects app users with other users to help solve issues and provide on-screen support. This solution provides users with needed support rather than forcing them to leave the app and search for fixes online.

Things to know:
  • Includes in-app professional help desk support services within the app through audio, video and screen share
  • Provides a testing environment that enables developers to uncover problems at the software level and find root causes faster
  • Available to developers for free with developer support through TestFlight and community support for production

Press Release
http://www.revtwo.com/press_releases/RevTwo-LaunchRelease-2-23-16.pdf

Share on FacebookTweet about this on TwitterShare on LinkedIn
WorkMail Now Available with Additional Features (By Amazon)
January 14, 2016 MarTech Product News, New Features , , , ,

Product
WorkMail Now Available with Additional Features (By Amazon)

Category
Productivity, Collaboration & Workflow

Function
Productivity

Great For
Large enterprises

Suitable for use by
B2B, B2C

Overview
Amazon WorkMail is a managed calendaring and email solution that is now generally available in three AWS regions (US East (Northern Virginia), US West (Oregon), and Europe (Ireland)).

Three things to know:
  • New features include: integration with AWS Key Management Service (KMS) for better encryption; the ability to book meeting rooms and equipment; and additional client support capabilities
  • Works with existing desktop and mobile clients and includes location control, encryption of stored data, message scanning for spam and virus protection, and policies and actions for controlling mobile devices
  • Pricing starts at $4 per user per month and include 50 GB of mailbox storage per user

More information
https://aws.amazon.com/blogs/aws/amazon-workmail-now-generally-available/

Share on FacebookTweet about this on TwitterShare on LinkedIn
Messaging App Adds Inline Bots (By Telegram)
January 14, 2016 MarTech Product News, New Products ,

Product
Messaging App Adds Inline Bots (By Telegram)

Category
Social Media

Function
Productivity

Great For
Users seeking relevant content during chat.

Suitable for use by
All

Overview
Telegram, a cloud-based mobile and desktop messaging app, adds inline bots to function as a useful tool in chats, groups or channels. Previously, users had to send separate messages to the bots or add them to groups. With Inline bots, users can access the inline bot from within any chat to discover relevant content.

Three things to know:
  • Inline bots help with dozens of different tasks including quickly sending relevant GIFs, pictures from the Web, YouTube videos, and Wikipedia articles
  • Recently used inline bots will also show up in the suggestion box when you type @ in the input field in any chat
  • Inline bots are part of Telegram’s open platform and are available for free

More information
https://telegram.org/blog/inline-bots

Share on FacebookTweet about this on TwitterShare on LinkedIn
Design Tool Enables Collaboration over the Web (By Figma)
December 11, 2015 MarTech Product News, New Products , , ,

Product
Design Tool Enables Collaboration over the Web (By Figma)

Category
Content Generation

Function
Productivity

Great For
Designers seeking a collaboration tool

Suitable for use by
B2B, B2C

Overview
Figma unveils a new browser-based design collaboration tool that enables graphic designers to work together in real-time, saving edits and updates in the cloud.

Three things to know:
  • Enables simultaneous editing and version control in this vector based UI design tool
  • Designers can comment, share, and store the project as well as tap workflow features
  • Available as a preview release now with the full feature set available in 2016

More information
https://medium.com/figma-design/design-meet-the-internet-4140774f2872#.ack2b35qi

Share on FacebookTweet about this on TwitterShare on LinkedIn
Citrix Plans to Spin off GoTo Family of Products (By Citrix)
December 4, 2015 Acquisitions, MarTech Product News ,

Product
Citrix Plans to Spin off GoTo Family of Products (By Citrix)

Category
Videoconferencing

Function
Productivity

Great For
Organizations who use GoTo products

Suitable for use by
All

Overview
Citrix Systems, Inc. announces plans to spin off its family of online meeting and collaboration products into a separate, publicly traded company.

Three things to know:
  • Products include GoToAssist, GoToMeeting, GoToMyPC, GoToTraining, GoToWebinar, Grasshopper and OpenVoice
  • Citrix will focus on its core enterprise products for secure and reliable application and data delivery, including XenApp, XenDesktop, XenMobile, ShareFile and NetScaler

More information
http://www.citrix.com/news/announcements/nov-2015/spin-off.html
http://www.citrix.com/news/announcements/nov-2015/operations-review.html

Share on FacebookTweet about this on TwitterShare on LinkedIn
Customer Service App and Sales Platform Combine to Target SMBs (By Salesforce)
November 20, 2015 New Features , , , , ,

Product
Customer Service App and Sales Platform Combine to Target SMBs (By Salesforce)

Category
Customer Service, Sales Enablement

Function
Integration, Productivity

Great For
Sales and customer service teams

Suitable for use by
B2B, B2C

Overview
Salesforce announces a new integration between Salesforce IQ for Small Business and Desk.com to deliver smarter customer services and sales for SMBs.

Three things to know:
  • Both sales and service teams can provide a more tailored customer solution since both now have access to a more centralized view of the customer that includes customer service and sales activities
  • The integration eliminates the need for customer development and can be set up quickly
  • The integration for Desk.com and SalesforceIQ is available now and will be included with Desk.com Pro and Business Plus Editions and with SalesforceIQ Growth and Business Plans

More information
http://www.prnewswire.com/news-releases/salesforce-brings-together-deskcom-and-salesforceiq-delivering-smarter-customer-service-and-sales-for-smbs-300177448.html

Share on FacebookTweet about this on TwitterShare on LinkedIn
Endurance Holdings Acquires Constant Contact (By Constant Contact)
November 13, 2015 Acquisitions , , ,

Product
Endurance Holdings Acquires Constant Contact (By Constant Contact)

Category
Email Marketing

Function
Productivity

Great For
Small business users looking for online marketing tools

Suitable for use by
B2B, B2C

Overview
Endurance Holdings, a provider of a cloud-based platform that targets small businesses, plans to acquire Constant Contact, a maker of online marketing tools for email, event, contact and social media.

Three things to know:
  • Endurance will integrate Constant Contact’s suite of tools into its product portfolio
  • Constant Contact will continue to operate as a separate brand
  • Endurance offers web hosting software targeting small to medium businesses and includes brands including BigRock, HostGator and FatCow.com

More information
http://news.constantcontact.com/press-release/endurance-international-group-announces-definitive-agreement-acquire-constant-contact

Share on FacebookTweet about this on TwitterShare on LinkedIn
Increased Collaboration with Links to Dropbox and Slack (By Hightail)
October 23, 2015 New Features , , , ,

Product
Increased Collaboration with Links to Dropbox and Slack (By Hightail)

Category
File Sharing

Function
Productivity

Great For
Collaboration tool for marketers

Suitable for use by
B2B, B2C, Non Profit

Overview
Spaces, a creative collaboration platform from Hightail, now features a number of performance enhancements including connections with Dropbox and Slack.

Three things to know:
  • Connect a Dropbox account to Space for easy file sharing
  • Increase collaboration by sharing a newly created Space with a team on Slack after linking with a Slack account
  • Untangle e-mail threads by forwarding to untangle @hightail.com and Hightail will create a Space with the sorted e-mails and attachments

More information
http://blog.hightail.com/creative-collaboration-going-spaces/

Share on FacebookTweet about this on TwitterShare on LinkedIn
E-Sign for Adobe’s Document Cloud (By Adobe)
October 23, 2015 New Features ,

Product
E-Sign for Adobe’s Document Cloud (By Adobe)

Category
Document Management

Function
Productivity

Great For
Organizations requiring greater security with eSignatures for documents and contracts

Suitable for use by
All

Overview
Adobe adds new features to the Adobe Document Cloud that enable businesses to take advantage of the higher security of digital signatures and track documents capabilities through the signature process.

Three things to know:
  • Adobe adds new features to the Adobe Document Cloud that enable businesses to take advantage of the higher security of digital signatures and track documents capabilities through the signature process
  • Digital Signature feature complies with the advanced signing requirements endorsed by the EU and will contribute to global business collaboration
  • Signature Capture lets users take a photo with their mobile device of their handwritten signature and use that signature to electronically sign documents

More information
http://www.adobe.com/news-room/pressreleases/201510/101315AdobeNewe-SignCapabilitiesinDocumentCloud.html

Share on FacebookTweet about this on TwitterShare on LinkedIn
Stronger Chat Protection (By LINE)
October 23, 2015 New Features , ,

Product
Stronger Chat Protection (By LINE)

Category
Mobile Marketing

Function
Customer Engagement, Productivity

Great For
Marketers seeking added security for messaging

Suitable for use by
All

Overview
LINE adds Letter Sealing to its text messaging app to protect content during delivery of a message.

Three things to know:
  • Can be used on messages sent via smartphone devices as well as desktops including PC for Windows and Mac OS X
  • Letter Sealing provides a stronger encryption communication system known as End-To-End encryption (E2EE)
  • Full encryption is enabled when both chat participants have Letter Sealing installed

More information
http://linecorp.com/en/pr/news/en/2015/1107

Share on FacebookTweet about this on TwitterShare on LinkedIn
ATTEND (by Attend)
September 24, 2015 New Products , , , , , , , , ,

Product
ATTEND (by Attend)

Category
Other (Event management)

Function
Communications, Customer acquisition/engagement, Productivity

Great For
Better managing events and interacting with event attendees in more meaningful ways

Suitable For
B2B, B2C, Nonprofit, Government, Start-ups, Agencies

Overview
The latest Attend platform enhances registration, email, check-in and reporting, offers new Salesforce integration and mobile real-time knowledge sharing to drive conversions.

Three things to know:
  • The mobile app provides marketing, sales and customer success teams with real time proactive monitoring of registration and presence for more efficient pre- and in-event communications
  • Convenience features such as VIP alerts when key attendees (customers, prospects, influencers) check in
  • Rich features include snapshot attendee profiles, quick capture Notes to log & track next steps, etc.

Pricing Structure
Annual subscription

Prices start at
$4,000

Installation
No installation required

Press Release
http://www.attend.com/home/pr-attend-launches-next-version-of-event-management-platform-with-new-mobile-app

More information
http://www.attend.com

Share on FacebookTweet about this on TwitterShare on LinkedIn
Seismic for Outlook (by Seismic)
September 10, 2015 New Features , , , , ,

Product
Seismic for Outlook (by Seismic)

Category
CRM, Marketing automation

Function
Content distribution, Marketing automation, Productivity

Great For
Ensuring sales collateral and other marketing materials find sales reps when they need it.

Suitable For
B2C, B2B, Other

Overview
Accelerates sales efforts by using CRM content to automatically recommend and personalize collateral and campaign materials.

Three things to know:
  • Tracking analytics lets reps know when a prospect viewed an attachment and for how long
  • Salesforce integration allows reps to see suggested content that is contextually relevant for that recipient
  • Sales collateral automatically personalizes itself with Seismic’s LiveDoc feature

Pricing Structure
Platform license

More information
http://www.seismic.com/seismic-for-outlook/

Share on FacebookTweet about this on TwitterShare on LinkedIn
July 30, 2015 Acquisitions ,

Product
ProofHQ (by Workfront)

Category
Other

Function
Productivity

Great For
Streamlining review and approval processes for creative assets.

Suitable For
Agency

Overview
Workfront, a leader in marketing work management (MWM) solutions, has acquired ProofHQ.

Three things to know:
  • ProofHQ streamlines workflow approval processes for marketing teams and agencies, enabling creative to flow through review and approval processes as on-demand digital content that can be accessed by any team member on any device
  • The acquisition enriches Workfront’s ability to provide online proofing that delivers more content, for more channels, in less time while enhancing client satisfaction
  • The resulting integration allows marketing teams and agencies to plan all campaign projects, coordinate resources to execute tasks, solicit and manage stakeholder input on creative proofs, and manage distribution from a single solution

Press Release
http://www.workfront.com/resources/pressrelease/workfront-acquires-proofhq

More information
http://www.workfront.com/

Share on FacebookTweet about this on TwitterShare on LinkedIn
Salesforce Shield (by Salesforce)
July 23, 2015 New Products , , ,

Product
Salesforce Shield (by Salesforce)

Category
CRM

Function
Productivity, Other

Great For
Creating trusted apps that secure the brand’s customer and data assets, and protect compliance

Suitable For
B2B, B2C

Overview
Lets brands in regulated sectors or with governance requirements create trusted apps quickly.

Three things to know:
  • Lets brands and developers build trusted apps using clicks (not code) to protect data and provably meet compliance or governance requirements
  • Leverages the Salesforce1 platform’s data archiving, field audit trails, platform encryption and event monitoring
  • Salesforce Shield also extends to the entire Salesforce partner ecosystem so that any app built natively on the platform can tap into its capabilities, and provide security-sensitive organizations and end users with new mobile protection and assurance

Pricing Structure
Platform license

Press Release
http://www.prnewswire.com/news-releases/salesforce-launches-salesforce-shield—-new-salesforce1-platform-services-empower-businesses-to-build-trusted-apps-fast-300112985.html

More information
http://www.salesforce.com/platform/shield/

Share on FacebookTweet about this on TwitterShare on LinkedIn
Marketing Analytics Accelerator enhancements (by Birst)
June 25, 2015 New Features , , , ,

Product
Marketing Analytics Accelerator enhancements (by Birst)

Category
Analytics

Function
Customer insights, Productivity

Great For
Analyzing, understanding and reporting on cross-channel campaigns

Suitable For
B2C, Agency, other

Overview
Enhancements to the Marketing Analytics Accelerator give marketers a new understanding of which combination of channels, campaigns and events influences their buyers.

Three things to know:
  • Unifies customer and campaign data that often resides in several silos across an organization
  • Birst’s patent-pending Automated Data Refinement (ADR) rapidly consolidates data from major marketing applications such as Marketo, Eloqua, Adobe Analytics, Google Analytics, Salesforce, ExactTarget, NetSuite, SAP, traditional databases and data warehouses
  • Provides advanced attribution that creates organizational clarity, trust and alignment across online and offline marketing channels, and with non-marketing functions such as sales, services and partners

Pricing Structure
Platform license

Press Release
https://www.birst.com/company/press/birst-adds-multi-touch-attribution-to-marketing-analytics-accelerator/

More information
https://www.birst.com/

Share on FacebookTweet about this on TwitterShare on LinkedIn
Act! Multiuser Essentials (by Act!)
June 11, 2015 New Features , , , , , ,

Product
Act! Multiuser Essentials (by Act!)

Category
Email marketing, CRM

Function
Communications, Customer acquisition, Productivity

Great For
Easier collaboration with Act!-based teams

Suitable For
B2B, B2C, other

Overview
New multi-user features let Act! Essentials teams easily collaborate and keep up with the latest contact updates, to-dos and activities.

Three things to know:
  • Better racking of team interactions that also preserves personal to-do lists, agenda items, etc.
  • Manages user roles on email campaign sends
  • Automates updates on changes to contact notes, histories, etc. and shares visibility into group initiatives

Pricing Structure
Platform license

Installation
SAAS

Press Release
http://www.prnewswire.com/news-releases/swiftpage-introduces-all-new-multi-user-features-for-act-essentials-300093210.html

More information
http://www.swiftpage.com/?sid=prrl0001

Share on FacebookTweet about this on TwitterShare on LinkedIn